If you believe you aren’t getting the correct pay, conditions, workplace rights or feel your employer is discrimination against you, you can make a workplace complaint to the Fair Work Ombudsman.
Note, if you found your job via Travellers At Work please contact TAW first and advise us of the problem. We will contact the employer in an attempt to rectify and problems you may have. If we are unsuccessful, we suggest contacting the Fair Work Ombudsman.
You are able to make a complaint if:
- You believe you're not getting the correct wages, conditions or workplace rights
- You want a Fair Work Inspector to investigate your situation.
The Fair Work Ombudsman can look into any matter related to workplace discrimination based on:
- Race
- Colour
- Sex
- Sexual preference
- Age
- Physical or mental disability
- Marital status
- Family or carer responsibilities
- Pregnancy
- Religion
- Political opinion
The Process
A Fair Work Ombudsman investigation looks at employment records and documents to find out the facts of a workplace complaint and to decide if relevant parties have complied with Commonwealth workplace laws.
During an investigation, a Fair Work Inspector aims to find out whether someone has failed to comply with Commonwealth workplace laws and, if so:
- Who failed to comply
- What’s needed to fix the problem.
The Fair Work Ombudsman will work in partnership with its state government counterparts in NSW, QLD, SA and TAS to effectively manage the investigation into your complaint. This means that in those states if your complaint is about pay and conditions, it will be investigated by a Fair Work Inspector who works for either the Fair Work Ombudsman or a partnering state government agency.
Contact the Fair Work Ombudsman: