Full Time 37.5 hours per week, Monday to Friday
Part Time 22.5 hours per week, 10am - 3pm, Monday to Friday (4.5 hours per day plus 30 min for lunch break)
Salary: $41000 per annum full time (pro rata for part-time)
We have an exciting opportunity to join our busy Customer Services team as an Order Processor. You will have a highly professional, efficient and friendly approach to processing customer orders and resolving queries. Reporting to the Customer Services Team Leader you will be pivotal in championing our excellent customer services standards.
Contractors in Sydney is an eminent organization in Sydney that gives each kind of construction administrations ranging from house building, redesign, augmentation, carpentry to landscaping at exceptionally sensible and moderate spending plan.
Handling and resolving inbound calls placing an order
Answering and resolving 1st tier order processing phone calls
Processing order received by mail
Ensuring all customer contact and action is accurately logged on the system
Reporting processing errors to the Customer Service Team Lead
Fulfilling ad-hoc admin tasks as required
Updating spreadsheets and general data entry
Customer service experience
A professional approach and a genuine interest in helping customers with a polite, helpful and friendly attitude
Excellent data input skills, with a high level of accuracy
Patience and calmness under pressure
Excellent verbal and written communication skills, including strong listening skills
Well organised with good time-management skills
Ability to work as part of a team
Terms & Benefits
Job Type - Permanent
Part Time 22.5 hours per week / Full Time - 37.5 hours per week
Salary - $48000 per annum (full time, pro rata for part time)
Holidays - 25 days annual leave plus bank holidays
Cycle to Work Scheme
Free parking (where available)
There may also be opportunity to develop within the Customer Services Team to a Customer Services Advisor role.
Please include your full CV with your application and state in your cover letter whether you are looking for Full-Time or Part-Time hours.