• Order Processor, NSW

    Position Start Date:
    $41000.00 Per Year
    1 Position/s Available
    Up to 6 Months
    Day Shifts
    Work Day:
    Not Included
    Not Included
    Not Available
    2nd Year Visa:
    Not Eligible
  • Job Description

    Full Time 37.5 hours per week, Monday to Friday

    Part Time 22.5 hours per week, 10am - 3pm, Monday to Friday (4.5 hours per day plus 30 min for lunch break)

    Salary: $41000 per annum full time (pro rata for part-time)

    We have an exciting opportunity to join our busy Customer Services team as an Order Processor. You will have a highly professional, efficient and friendly approach to processing customer orders and resolving queries. Reporting to the Customer Services Team Leader you will be pivotal in championing our excellent customer services standards.

    Contractors in Sydney is an eminent organization in Sydney that gives each kind of construction administrations ranging from house building, redesign, augmentation, carpentry to landscaping at exceptionally sensible and moderate spending plan.


    Handling and resolving inbound calls placing an order
    Answering and resolving 1st tier order processing phone calls
    Processing order received by mail
    Ensuring all customer contact and action is accurately logged on the system
    Reporting processing errors to the Customer Service Team Lead
    Fulfilling ad-hoc admin tasks as required
    Updating spreadsheets and general data entry


    Customer service experience
    A professional approach and a genuine interest in helping customers with a polite, helpful and friendly attitude
    Excellent data input skills, with a high level of accuracy
    Patience and calmness under pressure
    Excellent verbal and written communication skills, including strong listening skills
    Well organised with good time-management skills
    Ability to work as part of a team

    Terms & Benefits

    Job Type - Permanent
    Part Time 22.5 hours per week / Full Time - 37.5 hours per week
    Salary - $48000 per annum (full time, pro rata for part time)
    Holidays - 25 days annual leave plus bank holidays
    Discretionary Bonus
    Company Pension
    Cycle to Work Scheme
    Free parking (where available)

    There may also be opportunity to develop within the Customer Services Team to a Customer Services Advisor role.

    Please include your full CV with your application and state in your cover letter whether you are looking for Full-Time or Part-Time hours.