• Customer Service Professionals , NSW

    Position Start Date:
    Immediate Start
    Salary:
    $27.00 Per Hour
    Positions:
    3 Position/s Available
    Duration:
    Up to 6 Months
    Type:
    Full-Time
    Shifts:
    Day Shifts
    Work Day:
    Weekdays
    Accomodation:
    Not Included
    Meals:
    Not Included
    Sponsorship:
    Not Available
    2nd Year Visa:
    Not Eligible
  • Job Description

    We are currently seeking dedicated Customer Service professionals for our client in the heart of Parramatta. You will be a small part in the huge transformation in the health of many clients.

    About the Role
    The State Wide Service team will provide a single point of contact for end users within the Organisations services for a variety of queries. The CSO's will be resolving clients incidents and accurately logging the resolution or investigative work performed into a Service Desk database. Strong communication skills are a must to succeed in this role.

    To be successful in this role, you will come with the following:

    • You will have strong syntax and communication both written and formal. You will have emotional intelligence and social awareness to work cohesively within a fun and motivated team.
    • Portray professional behaviour at all times and be self motivated
    • Ability to work on a rotating roster, Monday to Friday between 7:30am to 6:00pm
    • The Service Desk Support team has the overall aim of achieving excellent levels of customer satisfaction and ensuring that client Service Levels, Meeting/working towards KPIS will be required.
    • Successful candidates must Pass a Police check on success

    In return you will receive:

    1. Opportunity to work within the Government sector
    2. Employee Assistance services via Randstad along with unrivaled support through out your assignment