Salary Not Advised
Position/s Available 1
Type Part & Full-Time
Duration Up to 6 Months
Work Day Mon - Sun
Shifts Day & Night Shifts
Being part of a team, the Bar Attendant is an enthusiastic member who is dedicated to providing the highest standard of Capella in the curation of memorable drinking experiences for all guests, a master of their craft. The individual anticipates and provides personalized service towards our guests and is knowledgeable about menu options, beverage lists, and daily specials.
Be attentive and anticipate guests' service needs, including creating connections to understand their preferences in order to provide personalized service.
Up-sell and promote specials advertised in the outlet.
Be knowledgeable of beverage items on the menu and have the ability to recommend menu combinations and upsell alternatives.
Assist other colleagues to ensure proper coverage and prompt guest service.
Recognizes the importance of Forbes standards to deliver excellent service performance.
Ensures any guest's feedback and complaints are communicated promptly to management.
Maintains cleanliness of work areas throughout the day, practicing clean-as-you-go procedures.
Be knowledgeable of and follow appropriate procedures for serving alcohol.
Perform closing duties, including storing all reusable goods, breaking down goods, cleaning all equipment and areas, returning equipment to proper locations, locking refrigerators, restocking items, turning off lights, locking doors, and completing daily cleaning checklist.
Prior experience in a similar role/capacity is ideal.
Good communicator with a personable character and a passion for guest relations management.
Good command of written and spoken English.
Valid working rights in Australia.
What it means to work with Capella Sydney
Embark on a venture with Australia's newest Luxury Hotel.
Be a part of like-minded team members who share knowledge and have fun.
Work with beautifully crafted spaces and amenities in a Heritage building.
Complimentary hotel meals.
Uniform provided and laundered.
Ability to grow and develop within and opportunities with the group.